System Support

We can support your Voip systems and existing IP PBX as long as it is based on trixbox®, Asterisk® or AstLinux.

An established VoIP system that is well designed and constructed should not normally need large amounts of support. However, when support is required we are happy to step in.

• We can provide support on an ad-hoc basis just when you need it or on a more routine basis.
• Occasionally you may need help or reassurance with:
  • IP PBX system monitoring
  • IP PBX system backup
  • IP Phones
  • Network upgrade and extension
  • Additional phone extensions or remote VoIP extensions for Home-Office workers.
  • Additional incoming phone lines or outgoing trunks, for example low cost VoIP trunks.
  • System backup
  • Use Amazon’s S3 geographically distributed storage for your backup files and call recordings.
• We can frequently provide support via a secure remote connection into your system.
  • This means that an on-site visit is not required and a faster turn around may be possible.
  • We can often rectify hardware problems with telephony cards.
  • Fix configuration issues with your trixbox® system.

We welcome your enquiries and are happy to discuss your requirements with you. You can contact us here.