TextEmail Pricing. Two choices – one free, one chargeable.
The standard TextEmail service that enables you to send text messages from any email system is a free-to-use service – you just pay for the messages that you send. If, however, you would like the additional benefits of our Outlook software there is a small, one-off fee.
Outlook plug-in; a maximum of £25 per user
With our optional software for Outlook, you buy the application once for each Microsoft Outlook or Outlook Express user who requires TextEmail. You don’t pay any additional monthly or quarterly charges.
| Volume purchased | Unit price |
| (£, excl. VAT) | |
| 1 – 10 | £25 |
| 11 – 25 | £20 |
| 26 – 100 | £18 |
| 101 – 250 | £16 |
| 251 – 500 | £15 |
| 500+ | Please contact us |
Text charges: Pay on-account or in advance – you decide!
When you sign-up with us, just tell us how you’d like to settle your monthly invoice or, if you prefer, that you would rather purchase message credits in advance.
If you are a registered charity or an academic establishment, just tell us, and we’ll take 15% off all our standard charges.
Pre-pay message charges
If you would prefer to pre-purchase your messages, then you can elect to buy packs of messages securely online, charged as follows:
| Pack Size | Unit Message Cost | Message Pack Charge |
| (pence, excl. VAT) | (excl. VAT) | |
| 250 | 7.5p | £18.75 |
| 500 | 6.9p | £34.50 |
| 1,000 | 6.4p | £64.00 |
| 5,000 | 5.7p | £285.00 |
| 10,000 | 4.9p | £490.00 |
To ensure we provide the highest quality of message delivery, we send all of our messages through UK operators.
Credit account message charges
With a credit account, you receive a monthly invoice from us for the messages that you sent in the past month – there are no monthly fees or minimum usage charges. Volume usage of the service and payment through Direct Debit (5% discount) attract preferential commercial terms.
| Monthly Message Volume | Message Credit |
| (pence, excl. VAT) | |
| 1 – 250 | 10.0p |
| 251 – 1,000 | 8.5p |
| 1,001 – 5,000 | 7.5p |
| 5,001 – 10,000 | 7.0p |
| 10,001 – 25,000 | 6.0p |
| 25,001 - 50,000 | 5.0p |
| 50,001 – 100,000 | 4.6p |
| 100,001 – 250,000 | 4.4p |
| 250,001 – 500,000 | 4.3p |
| 500,001+ | Please contact us |
All messages are charged at the rate applicable to the total monthly message volume. So, for example, if you were to send 1,250 messages in one month, ALL messages would be charged at 7.5p, plus VAT.
All message pricing, both on-account and pre-pay, includes the Interconnect Fee (approximately 3.0p), payable to the receiving network operator (Vodafone, O2 etc.) for delivering your message. This is now applicable for all UK operators and many other European operators too. This fee ensures that our messages are treated as First Class messages and are delivered as swiftly as they possibly can be.
Please do contact us if you have a particular commercial or budgetary requirement, and we will do our utmost to meet your needs.
Discounts and Deals
Pay your credit account invoice by Direct Debit and receive a discount of 5% from each monthly invoice
Take 15% off all the above charges, if you’re a member of one of these groups:
- Academic organisations: schools, colleges and universities
- Armed Forces: Army, Navy, and RAF
- Charities
- Emergency Services: Ambulance, Fire, and Police
- Housing Associations
- NHS: including PCTs, hospitals, surgeries, and practice
