TextInbound FAQ
- Is the SMS number that I select dedicated to my organisation?
- Yes. Once you have chosen the number, the number is allocated exclusively to you until you no longer need it.
- Do I pay for the messages that are being received on my number?
- No. There are no inbound message costs associated with TextInbound.
- How much does a message cost the person sending the SMS to our inbound number?
- It will cost the sender their standard rate for sending messages. There is no premium cost for sending messages to your number.
- How do I receive the inbound messages?
- When you set your TextInbound service up, you choose the method by which we forward the text messages to you. The choices are: by email to a designated email address (the most popular route), by a designated HTTP address or by using our Developer Toolkit and using the GetTextInbound method.
; What information do you send me for every message sent to my number? We send the message body, the sender’s phone number, the date/time that we received the inbound message and the inbound number that the message was received on.
- Do you use our mobile phone numbers for marketing purposes?
- No we do not. We conform to the stringent regulations of the Data Protection Act. Your user and contact details are confidential to you.
